We'd love to hear from you
Have a question about Velent? Need help with your account or the app?
support@velent.appHave an idea for a new feature or improvement? We'd love to hear it!
feedback@velent.appFound a bug or experiencing technical issues? Let us know so we can fix it.
bugs@velent.appQuestions about your data or privacy? Reach out to our privacy team.
privacy@velent.appInterested in partnering with Velent? Let's discuss how we can work together.
partnerships@velent.appMember of the press or media? Contact us for press kits and interviews.
press@velent.appOn the login screen, tap "Forgot Password" and enter your email address. We'll send you a link to reset your password.
Yes! Your data is synced to your account. Simply log in on your new device with the same account credentials to access all your routines, tasks, and progress.
You can delete your account from the app by going to Profile > Settings > Account > Delete Account. Alternatively, email us at privacy@velent.app and we'll process your request.
Velent is free to download, and the core habit practice—routines, tasks, streaks, XP, levels, and achievements—is free to use. Velent Pro is an optional subscription that unlocks unlimited Vela conversations, goals, AI reviews, advanced analytics, and more.
Add a friend with their six-character friend code, then invite them to be an accountability partner. Partners can see your progress, get notified when you complete (or miss) your routines, share schedules, and send you a nudge when you need one.
If you don't complete any tasks for a day, your streak resets. But don't worry—every new day is a fresh start! Your XP and level progress are never lost.
We typically respond to all inquiries within 24-48 hours during business days. For urgent issues, please include "URGENT" in your email subject line.