Delete your account
Here's exactly what happens, and what doesn't.
In the app
Open Velent, go to Me, tap the settings icon, then Account, and choose Delete account. Confirm, and Velent deletes everything described below right away.
Without the app
Email support@velent.app from the address your account uses, or tell us which address that is, and ask us to delete your account. We'll do it within 30 days and let you know once it's done.
What gets deleted
Deleting your account removes:
- Your profile, sign-in, and the account itself
- Every routine, task, goal, journal entry, habit experiment and time capsule
- Your Vela conversations, and everything she's remembered about you
- Your friends list, and your account from everyone else's friends list
- Your accountability-partner pool entry, and any AI partner paired to you
- Your uploaded photos: your profile photo, and anything you've added to tasks or posts
- Your achievements, streak, and activity log
What stays
A few things live outside your own account, so deleting it doesn't reach them:
- A message or photo you sent a friend stays in their copy of that conversation — it's part of their chat, not just yours
- A shooting star you sent a friend stays on their account
- Numbers a challenge already recorded, like a day's completion count, aren't rewritten, and a photo you added to a challenge may remain stored
- A record of which onboarding step your install reached, kept with a random id rather than your name, isn't deleted — it's used only in aggregate
- Crash reports aren't linked to your Velent account in the first place, so there's nothing account-specific to remove there
Subscriptions
Velent Pro is billed by Apple or Google, not by us. Deleting your Velent account does not cancel an active subscription — cancel it first in your Apple ID or Google Play account settings, or you'll keep being charged for a Pro you can no longer sign in to use.
Questions
- Before you deleteAnything you want to check first.support@velent.app
- Privacy specificallyWhat this covers in more detail.privacy@velent.app
See our Privacy Policy for more about what we collect and why.